We prevent occurrence of issues by implementation of the monitoring system, regular supervision and system of our work.
With us, customers only pay for everything working properly, no additional costs for time spent on solving issues. Moreover, to be perfectly sure, we are insured up to the amount of 166 000 EURO.
Our team consists of specialized IT experts with more than 5 years of practice in the IT area. We have people with a specific qualification for any kind of issues.
In average, the requests received at our helpdesk system are picked up for processing in less than 9 minutes.